If you have a question or a concern about your health care services
there are steps that you can take.
First, you may be able to resolve the issue by talking to the caregiver who provided the service, or to the appropriate supervisor.
If this does not resolve your concerns, you may want to talk to the health region’s Quality of Care Co-ordinator or Client Representative. These representatives are available in each health region to help you, the client, and have the following roles:
- Helping you with questions or concerns about the health region’s health services.
- Ensuring you are aware of your rights and options.
- Using your feedback to recommend changes and improvements to enhance the quality of health service.
The following link is to the Saskatchewan Health Quality Council. Established by government legislation in 2002, the Health Quality Council (HQC) is a provincial organization with a mandate to accelerate improvement in the quality of health care in Saskatchewan. Since then, HQC has been working with patients and families, clinicians, administrators, researchers, and quality improvement specialists to make health care better and safer for everyone in Saskatchewan.
Quality of Care Co-ordinator
Keewatin Yatthe Health Region
Box 340, Ile a la Crosse, SK S0M 1C0
Toll Free: 1-866-274-8506